Req Number 001CKW
Job Category Information Technology
As a Systems Engineer, you will participate in the design, deployment and support of servers and related systems in assigned technology specialty. You will also collaborate with senior engineering, systems architecture, network/data center operations, project management and service desk staff to provide delivery, management and operational support of assigned systems within established timelines.
Participates in the design, deployment, maintenance and monitoring of the infrastructure environment in assigned technology specialty and works within established project timelines.
Installs, configures and supports hardware and software required to operate assigned technologies.
Troubleshoots and resolves issues in assigned technology including hardware, software, operating system and application-related issues while maintaining Enterprise Service levels.
Develops and maintains documentation related to technology installation, administration and maintenance and disaster recovery planning.
Performs Availability/ Capacity/ Performance analysis as assigned.
Participates in change management and performance improvement programs for assigned technologies, as needed.
Performs related duties, as required.
Bachelor’s Degree in Information Science, Computer Science, Software Engineering or Business Administration, required.
Minimum of two (2) years systems engineering support and maintenance experience in assigned technology area, in a highly available and complex mission-critical environment, required.
High School Diploma, or equivalent, required.
Minimum of ten (10) years systems engineering support and maintenance experience in assigned technology area, in a highly available and complex mission-critical environment, required.
MCSE or CISCO certification, preferred.