Req Number 001ICK
Job Category Medical Clerical/Secretarial
As a Support Services Associate you will perform a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to department.
Performs pre-registration and registration duties including, but not limited to:
Obtaining necessary demographic and insurance information and entering data into department computer system.
Obtaining appropriate signatures on medical, legal and financial forms.
Collecting all monies due from patient at time of service.
Verifying insurance coverage and other related data with third party carriers for scheduled appointments/procedures.
Performs reception duties including, but not limited to:
Greeting and ushering visitors/patients as they arrive to department.
Answering and directing phone calls. Obtaining and providing necessary information and takes messages.
Scheduling appointments for patients with ancillary hospital departments, service, and doctors' offices.
Performs procedure billing duties including, but not limited to:
Inputting charges, payments and adjustments into computerized system.
Completing, processing and reconciling insurance claim forms and payments.
High School Diploma or equivalent, required. Associates Degree, preferred.
Prior related office experience, required.
Knowledge of physician billing inclusive of third party billing, medical terminology, CPT and ICD-9 coding, highly desirable.
Working knowledge of PC applications, required. Knowledge of IDX, Invision, Novius and Ontrac, preferred.
Ability to communicate effectively.